NATCO Pre-Conference
February 28, 2027 | Grapevine, TX
Registration is open!
The NATCO Pre-Conference is designed for an "All-Teach, All-Learn" learning environment. What may seem standard for one organization could be new and innovative for another. The goal of this meeting is to unite the community by sharing best practices and ideas to increase donations and transplants.
Pre-conference fee: $500 member or $600 non-member
Pre-conference is not included with the NATCO Annual Meeting
You will need to register for both to attend both.
Receive a $75 discount when you register for both the Pre-Conference and Annual Meeting
Hotel Information
Reservation Deadline – January 29, 2027
Gaylord Texan Resort and Spa
1501 Gaylord Trail,
Grapevine, Texas, USA, 76051
Room rate: $333.00 plus tax (This fee includes the room rate and resort fee)
Hotel reservation link will be provided after you register for the meeting. Please make your room reservation on or before January 29th to receive the group rate.
Breakouts include:
Hospital Engagement:
Join fellow Hospital Engagement professionals for a session built around the trends, challenges, and strategies shaping donor hospital partnerships. Expect practical takeaways, real conversation, and fresh ideas you can put into practice.
Family Services:
Join Family Services colleagues for meaningful discussions about practical communication strategies and family-centered approaches that support donation opportunities. Attendees will explore known wishes, declines, urgent donation conversations, and best practices related to increasing DCD eligibility and older donor populations.
Aftercare Support:
Join the Aftercare Services Track for meaningful discussions focused on supporting donor families. Hear from donor families as they share the impact of aftercare support and honor their donor heroes. Explore collaborative partnerships, compassionate communication strategies, and best practices that strengthen support for families throughout their grief journey.
Referral Optimization:
Strong referral management drives successful authorizations. Join us as we explore strategies to optimize the referral journey from initial intake through the OR. In this interactive all-teach, all-learn session, we will share best practices, solve challenges together, and leave with practical ideas you can put into action immediately.
Process Improvement:
This interactive pre-conference track provides practical tools to identify root causes, redesign workflows, engage stakeholders, and sustain meaningful change. Using proven frameworks such as the 5 Whys, PDSA, ADKAR, and measurable KPIs, participants will develop a structured approach to process improvement, including strategies for strengthening hospital partner relationships.
2026 Pre-Conference Planning Committee